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Online Business

If you have the right online business ideas, then the internet is bursting with opportunities just waiting for you. Find out how to start an online business and learn about the technologies that can help you knock it out of the digital park.

Customer Experience
Customer Experience

Shipping and delivery fundamentals: How to create and communicate a returns policy

2022 research by ShipStation and Inside Retail found that 57% of shoppers pay close attention to an online retailer’s returns policy before purchasing from them for the first time. If you’re running an online business, it’s important to put thought into your refunds and returns policy. In this four-part series, we’re looking at the ways you can mee...

Customer Experience
Customer Experience
The new .au direct domain is here: Why you need to register yours now

auDA, the administrator of Australia’s .au top level domain, recently announced that Australian internet users can now register for .au direct domain names. This presents an op...

Customer Experience
Customer Experience
Shipping and delivery fundamentals: Managing shipping times and supply chain

Not so long ago, online shoppers were happy to wait 10 days to have a package delivered. But the level of service expected from businesses when it comes to delivery speed and c...